A Washington, D.C., family who already endured an allegedly violent carjacking was victimized again after the city charged them thousands of dollars to get their stolen vehicle out of impound.

According to a report from WJLA, the trouble began back in November after the husband of Michelle Terrell worked a long shift as a driver for a food delivery service. When he returned to the couple’s residence in northwest D.C. and attempted to park his car outside, he was carjacked at gunpoint, Terrell told the outlet.